Frequent questions?
How long has your funeral home been in business?
Our funeral home has been serving this community from the same location since 1928. Although our name has changed over the years, we have always remained a family‑run funeral home. That tradition allows us to offer a personal touch and a deep understanding of the families we serve. With nearly a century of caring for generations in this community, we are committed to being here for the generations still to come.
Do you take care of my loved one or will they be transported to another facility or funeral home?
Our services cover everything from cremation to embalming—no need to outsource. At Jones Family Funeral Home, we've got our own on-site crematorium and a team of skilled embalmers, so your loved one never leaves our hands.
Can I tour the Crematory?
Yes, absolutely. We welcome families to tour our crematory. Our crematory is located right here on‑site, which means your loved one never leaves our care. We believe in openness and trust, and we’re always glad to show families exactly how we handle the cremation process. During the tour, we can answer any questions you may have and explain each step, so you feel fully informed and comfortable. Our goal is to provide peace of mind by ensuring you know your loved one is treated with dignity, respect, and personal attention at every stage.
What makes our staff uniquely qualified to serve you?
With over 60 years of combined service, our team brings decades of combined experience, advanced education, and professional credentials to the families we serve. Because we are a long‑established, family‑run funeral home, our staff is deeply rooted in the community and understands the needs of local families. We believe that experience matters, and we are proud to offer knowledgeable, compassionate care during every step of the process.
What happens if my loved one passes away in a different city, state or country?
If a loved one passes away away from home, we can handle everything on your behalf. Our funeral home works with trusted partners throughout the country and around the world to ensure your loved one is brought home safely and with dignity. We coordinate all transportation, documentation, and logistics, giving your family peace of mind during a difficult time.
What should I do when a death occurs?
You can call us anytime, day or night. We will guide you through the next steps, answer your questions, and take care of the immediate arrangements. Our staff is here to support you with compassion and clarity during a difficult moment.
Do you offer pre-planning services?
Yes. Pre‑planning allows you to make decisions in advance, easing the emotional and financial burden on your family. We can help you explore your options, record your wishes, and ensure everything is handled exactly as you want.
Can I transfer a pre-arranged plan from another funeral home?
Yes. Most pre‑arranged plans are fully transferable. We can review your existing arrangements and help you move them to our funeral home if you choose.
Is embalming required?
Embalming is not legally required in all cases. It may be necessary if there is a public viewing or if the body needs to be transported across state lines.
What services do funeral directors perform?
A funeral director offers comprehensive support to grieving families after the loss of a loved one. Beyond coordinating cremation, burial, and memorial services for the deceased, they provide essential bereavement and consolation to the living. Their multifaceted role encompasses funeral arranging, directing, attending, and embalming.
Key responsibilities of a funeral director include:
- Arranging for the deceased's removal and transfer from the place of death to the funeral home.
- Providing professional care for the deceased, such as embalming, casketing, and cosmetology.
- Meeting with the family to plan the funeral service.
- Completing necessary paperwork, including certificates and permits.
- Acquiring copies of the death certificate.
- Coordinating with cemeteries, crematories, or other final disposition locations.
- Writing and publishing the obituary.
- Organizing aspects of the service like clergy, music, flowers, transportation, pallbearers, and specialized fraternal or military tributes.
- Overseeing the funeral service and procession.
- Aiding the family with death-related claims and resources, such as Social Security, VA benefits, and grief support.
Why are funerals so expensive?
A traditional funeral includes several elements that contribute to the overall cost. In addition to the required basic services fee, other expenses may include the transfer of the deceased to the funeral home, embalming and preparation, use of facilities and staff for the viewing and ceremony, transportation such as a hearse or service vehicle, a memorial print package, a metal casket, a vault or grave liner, and the purchase of a cemetery plot.
What is the purpose of a funeral?
A funeral or memorial service offers a meaningful opportunity to honor the life of a loved one and pay tribute to the impact they had. It creates a space where family and friends can openly express their emotions, reflect on cherished memories, and find comfort in the support of others. Through shared remembrance, it allows us to grieve, connect, and begin the journey toward healing.
Can you still have a funeral if you choose cremation?
Yes, cremation or burial is merely the disposition of the body. Funeral services are to honor and remember your loved one, regardless of disposition.
What is the difference between a funeral and memorial service?
Funerals usually involve the deceased's body and often lead to burial or cremation. In contrast, memorial services occur without the body and can be scheduled days, weeks, or months after the death.
Do I have to have a funeral service?
No, services are not required by law. However, many families find comfort and closure through a ceremony that honors the life of their loved one.
What are my options for final disposition?
Common options include burial (in-ground or above-ground), cremation, or donation to science. Each choice can be paired with a traditional or personalized service.
Can I personalize the funeral?
Absolutely. You can include specific music, readings, photographs, videos, personal items, and more to reflect your loved one’s life and wishes.
Is embalming required?
Embalming is not legally required in all cases. It may be necessary if there is a public viewing or if the body needs to be transported across state lines.
